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HOW
TO ORDER
As it is difficult to guarantee supplies of items from the
West Bank
and
Gaza
, please do not simply send an order
with cheque unless you allow us to substitute if some item is out of
stock.
Recommended
procedure: Telephone, email or post an order to Hadeel.
You can do this
either:
- by
using the order form and
email it
to info@hadeel.org
- as
an attachment. (You
can download the form from this website;
it
is available as
MS
Excel If you have
trouble, please phone or email us.)
- or
simply by listing all the information and sending to us.
Please include code number, quantity, description and any other
relevant information, e.g. colour or size.
- Tell
us if you will accept a substitute for any item and by when the goods
are needed.
We
will then inform you of the amount due, including postage.
HOW
TO PAY
Individuals
You can pay by either by:
- Sending
a cheque (with your bank card number on the back) payable to Hadeel,
or
- Informing
us of your debit or credit card details.
If we do not hear from you after a week, the goods will be put back into
stock. We will dispatch your
goods within one week of receiving payment. Prices
include VAT.
Fair Traders and Support
Groups:
Order
as for individuals. Your
invoice will include your discount, VAT and postage charge.
If you have an account with us, the goods will be sent and you will
pay as usual. If you haven’t
an account, please ask about credit if you need it.
Shops:
Please ask for separate terms and lists.
PLEASE
NOTE: Only in exceptional
circumstances are we able to do
Sale
or Return orders.
There may be a Local Rep in your area from whom you can
purchase some products or order.
If you are in
Edinburgh
, do look into the shop and see the
full display of crafts, books and campaign materials from many different
organisations concerned with
Palestine
and
Israel
.
NOTES
ABOUT PRODUCTS
The photos on this website and items on the order form are only some of items we stock in our Edinburgh
shop. Please ask about larger,
more expensive items such as waistcoats/vests, shawls, cushion covers, olive wood
pieces, and books. Embroidered
products in the main are washable; the thread is DMC which will not fade
or run. Wash as wool, with cool
water.
Measurements are in centimetres, giving first the length
(horizontal) then the height (vertical).
Colours: use first letter,
e.g. R = red, G = green; but note B = blue, Bl = black, Br = brown.
The slash / means ‘on’, as R/Bl means red embroidery on black
material; B/W=blue on white.
Size of
embroidered items may vary slightly because each piece is hand made and
finished. Counted cross stitch
means finished size depends on the density of the weave of the fabric.
It is not always possible to get materials woven at consistently
the same tightness.
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