Website Administrator: Job Description
Job Title: Website Administrator
Location: 123 George Street, Edinburgh EH2 4JN
Accountable to: Retail Manager
Hours Per Week: Part-time, Temporary (6 months) –16 hours per week, over 2 days
Salary: £8.25 per hour
(This post could become permanent if funding becomes available.)
Main Purpose of Job:
The Website Administrator will be responsible for developing and maintaining a professional website and a complete online shopping experience for our customers.
Provision of online web sales from initial order to dispatch, including dealing with customers, taking payments, invoicing, packing and dispatch.
Delegate and supervise tasks to volunteers where appropriate.
Increase online sales by organising regular promotions and features on the website.
Ensure goods shown on website are in stock, that colours specified are available, and provide regular updates of stock availability on the website.
Develop an awareness of Hadeel’s suppliers and the complex issues they face in exporting their products.
Provide regular updates on website with photographs of new products.
Utilise social media to generate sales and create relationships with existing and potential on-line shoppers.
Support and assist with the new website design and development. Training will be provided, as required, for the post holder.
Provide regular reports on sales and stock levels to the Retail Manager.
Liaise with other members of staff to provide the necessary level of customer service.
Attend staff meetings where appropriate.
Provide sales cover in the shop, which is required of all staff members.
Keep storage room/area as tidy as possible.
Any other reasonable duties required by the Retail Manager or Council of Hadeel to meet the ongoing needs of the business.
Information on Hadeel and its work can be found on its webpage at www.hadeel.org
Palcrafts: Scottish Charity No. 033983